Catering Supervisor

Job Summary:

Corner Bakery is looking for an organized, customer-focused, and detail-oriented Catering Supervisor to lead our in-unit catering operations. This hands-on role is responsible for overseeing all aspects of catering, from order management and food preparation to delivery coordination and client communication. The ideal candidate will thrive in a fast-paced environment, deliver top-tier guest service, and ensure flawless execution of every catering experience.

This role includes competitive pay, a supportive team culture, and the opportunity to build your leadership skills in a guest-centric, quality-driven restaurant environment.

Catering Supervisor Key Responsibilities:

• Supervise daily catering operations including order taking, driver scheduling, food production, and department cleanliness.

• Manage and enter orders into the Point of Sale (POS) system for both phone and online requests.

• Assemble catering orders into baskets, trays, and bowls with attention to detail and presentation.

• Begin and complete food prep, including breakfast and lunch production; ensure all items are made to Corner Bakery specifications.

• Make deliveries on foot or by vehicle while representing the Corner Bakery brand professionally.

• Assign deliveries and duties to catering employees and ensure on-time execution.

• Distribute daily tips and oversee catering staff responsibilities.

• Serve as the point of contact for guests, handling order changes, resolving concerns, and delivering excellent customer service.

• Execute Catering Sales Initiatives, such as:

  • Daily customer follow-ups

  • Menu drops and food tastings

  • Local community event coordination

  • Active canvassing to identify new sales leads

Catering Supervisor Secondary Functions:

• Support café operations by assisting as needed in roles such as:

  • Expo, Cashier, Line Cook, and Dishwasher

• Maintain clean and stocked Front-of-House displays and condiment stations

• Buss tables, clean restrooms, and assist with general cleanliness of the café

• Prepare and organize food for guest pick-up or delivery

• Maintain accurate cash flow and financial integrity of all transactions

Catering Supervisor Qualifications & Requirements:

• High school diploma or currently in the process of completing it

• Must be able to pass Corner Bakery driver training, meet MVR (Motor Vehicle Record) standards, and maintain a valid driver’s license with insurance

• Valid Food Handler Card or ServSafe Certification as required

• Minimum of 3 months' experience in a guest service role, preferably in a restaurant or retail environment

• Strong communication skills and commitment to guest satisfaction

• Organized and detail-oriented with the ability to multitask

• Proficient in Microsoft Office (Outlook, Word, Excel) and POS systems

• Able to read, write, and speak English fluently

• Competent in basic math functions (addition, subtraction, multiplication, division)

Catering Supervisor Additional Information:

• Must be able to stand for long periods and perform physical tasks such as lifting and carrying catering trays.

• We are an Equal Opportunity Employer and participate in E-Verify.

• Corner Bakery supports Ban the Box and Fair Chance hiring practices in compliance with federal and local laws.

If you’re passionate about food, love interacting with customers, and enjoy coordinating events with precision and professionalism, this is the perfect opportunity to grow your career at Corner Bakery. Apply today to become our next Catering Supervisor!